How can I cancel my subscription? And how long does it take to get a refund?

Subscription Cancellation Steps

1. Click on your company name at the top of the page.

2. Select "Subscription" from the menu.

3. Click "Change Subscription".

4. Choose either:

   • "Downgrade to Basic Free", or

   • "Cancel Subscription" (if available).

5. Select a reason for cancellation, then click "Confirm Cancellation".

Requesting a Refund

To request a refund, send a support request using the email of the account owner so the team can review and process it.

How long does it take to receive the refund?

If you're eligible for a refund (based on our refund policy),
the refund will be processed within 5 to 10 business days until it appears in your bank account.