Accepting User Invitations to Join Your Organization on Wafeq

English Template (1).pngWhen managing an organization on Wafeq, you may need to add different members of your team—such as an accountant, an HR manager, or a business partner—so they can work with you on the same data.


To support this, Wafeq provides a smart and flexible invitation flow that ensures a smooth experience for both the sender and the invited user, regardless of the invited user’s status (whether they already have an account or are new to the platform).

 

This guide walks you through the different scenarios that an invited user may encounter when accepting an invitation.

 

For more information on managing user access and sending invitations, see the User Management Guide.

 

Scenario 1: A New User Accepts the Invitation and Joins Your Organization on Wafeq

 

When a user receives an invitation for the first time and does not yet have a Wafeq account, their journey begins by creating a new account and then joining the organization that invited them.

 

To accept the invitation:

  • Open your email.

  • Click “Accept invite” to begin the joining process.

     

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  • The account creation form will open, and the email address that received the invitation will appear automatically.

  • Create a new password, then click “Create account.”

     

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  • Complete your profile by entering the required information, then click “Next” to proceed to the invitation confirmation step.

     

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  • The invitation details will appear, including the organization’s name and the name of the person who sent the invitation.

  • Click “Join organization” to complete the linking process.

 

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  • You will be redirected automatically to the organization you were invited to, and you can begin using the system based on the permissions assigned to you.

     

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Scenario 2: Accepting the Invitation with an Existing Wafeq Account Using the Same Email

 

This scenario applies when the user already has a Wafeq account using the same email address that received the invitation. In this case, the user begins by signing in to their existing account before proceeding to accept the invitation.


To accept the invitation:

  • Open your email.

  • Click “Accept invite” to begin the joining process.

 

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Click “Already have a Wafeq account? Log in here.”

 

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Enter the email address that received the invitation, along with your password, then click “Sign in.”

 

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  • The invitation details will appear, including the organization’s name and the name of the person who sent the invitation.

  • Click “Join organization” to complete the linking process.

 

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  • You will be redirected automatically to the organization you were invited to, and you can begin using the system based on the permissions assigned to you.

     

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Scenario 3: Accepting the Invitation While Already Logged In with the Same Email

 

When the user is already logged in to Wafeq using the same email that received the invitation, the system recognizes this automatically and displays the option to accept the invitation immediately, without requiring any additional login or registration steps.

 

To accept the invitation:

  • Open the email.

  • Click “Accept invite” to begin the joining process.

 

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  • Because the user is already logged in with the same email used for the invitation, the system skips the login steps and displays the join option immediately.

  • The invitation details will appear, including the organization’s name and the name of the person who sent the invitation.

  • Click “Join organization” to complete the linking process.

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  • You will be redirected automatically to the organization you were invited to, and you can begin using the system based on the permissions assigned to you.

     

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Scenario 4: Handling the Invitation When the User Is Logged In with a Different Email

 

When the user is logged in to Wafeq with an email address different from the one that received the invitation, the system detects this conflict and displays a warning message asking the user to sign out and log in with the correct email before accepting the invitation.

 

To accept the invitation:

  • Open the email.

  • Click “Accept invite” to begin the joining process.

 

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  • A message will appear prompting you to switch accounts and log in using the email address that received the invitation.

  • Click “Log out.”

 

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Then sign in again using the email address that received the invitation, or create a new account if you do not already have one associated with that email on Wafeq.

 

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  • The invitation details will appear, including the organization’s name and the name of the person who sent the invitation.

  • Click “Join organization” to complete the linking process.

 

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You will be redirected automatically to the organization you were invited to, and you can begin using the system based on the permissions assigned to you.

 

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Scenario 5: What Happens When an Invitation Has Expired?

 

In this scenario, the user attempts to open an invitation link that is no longer valid because it has expired or was revoked by the sender. The system displays a warning message preventing further action and instructing the user to contact the person who sent the invitation.

 

  • The user will still receive the invitation email and can open it normally.
  • They can open the email and click “Accept invite.”

 

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This invite has expired. Please contact the person who invited you.

 

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Scenario 6: Detecting Existing Valid Invitations When Registering for the First Time

 

In this scenario, the user begins creating a new account in the usual way. If the email address used during registration has previous valid invitations, the system automatically displays them, allowing the user to accept the organization they wish to join or decline the invitations and proceed with creating a new organization.

 

Create a new Wafeq account using the email address that previously received these invitations.

 

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These invitations will appear, and you can choose to accept or decline them.

 

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