To check the current balance for any customer (i.e., the amount they owe you), follow these steps:
Steps to View the Balance
Go to “Reports” from the main menu.
Select “Customer Statement of Account” under the Sales Reports section.
Use the filters to choose the Contact (customer) and the date range.
The report will show:
Opening balance
Total transactions
Closing balance
Notes
Balance = Total Invoices – Payments – Credit Notes
A negative balance means the customer has a credit (due to prepayment or returns).
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