Wio integration

Businesses today face ongoing challenges managing their bank payments and aligning them with accounting records. Manual data entry, repeated bank statement uploads, and delays in payment execution are common obstacles that consume the team’s time and increase the risk of errors.

You can overcome these challenges with the integration between Wafeq and Wio, one of the leading digital banks in the UAE.

This integration allows you to:

• Pay vendors directly from Wafeq and automatically notify them.
• Sync beneficiaries between Wafeq and Wio.
• Automatically import your Wio bank statement into Wafeq.
• Reconcile transactions with bills and expenses in one click.
• View your real-time Wio bank balance directly inside Wafeq.

Who is this integration for?

This is ideal for:

• Business owners seeking better cash flow control.
• Accountants who want to reduce manual work and speed up workflows.
• Finance managers who supervise payment approvals and execution.

How to Connect Your Wio Account to Wafeq?

From your Wafeq account, go to "Integrations" in the main menu, then click "+ Add Integration".

Choose Wio from the list of available apps.

Click the "Connect" button next to Wio.

You'll be redirected to the Wio login page. Enter your email and password and click "Login".

If you haven’t configured your security settings on Wafeq, do that first.

Then, enable permissions next to your bank account(s) and payment account(s) to authorize Wafeq access.

An OTP (One-Time Password) will be sent to your phone. Enter it to confirm the connection.

You'll return to Wafeq where your transactions from Wio will now sync automatically.

Wafeq automatically imports your bank transactions from the past 30 days, and you can adjust the date range to fetch older data if needed.

Imported transactions appear like this, including your live Wio bank balance inside Wafeq.

Making Payments Through Wio

To pay a bill or expense:

1. Open the transaction (bill or expense).
2. Click the "Pay through bank" button.

 This button only appears if your Wio integration is complete.

Optional Automation

You can fully automate this by having vendors email documents directly to your Wafeq inbox. The system will auto-scan and log them under bills or expenses. Or, upload the file manually in the relevant screen and let AI scan it for you.

For more on this:

• Record supplier bills automatically from your inbox
• Create a purchase bill
• Record cash expenses

Select the supplier (beneficiary) from the dropdown list. Wafeq will pull the list from your connected Wio account.

Fill in the details, then either save as draft, approve the payment, or delegate it to the designated payment approver based on your user role.

When delegated, an automatic email is sent to the approver for confirmation.

Once approved, you'll be redirected to Wio’s secure page to enter the OTP and confirm the transaction.

After confirmation:

• A success message appears in Wafeq.
• The payment is processed by Wio (which may take seconds or a few hours).
• supplier receives a payment receipt via email.
• The transaction is posted in Wafeq and reconciled automatically with the bank entry.

Making Direct Payments via Wio (Not Linked to a Bill)

If you want to record a direct bank payment (not tied to a bill or expense):

1. Go to Bank Accounts in Wafeq.
2. Click "Make a Payment" and complete the payment details as usual.

Auto-Reconciliation Settings

To auto-reconcile direct payments:

• Fill in the Auto-Reconciliation Settings inside the payment screen.
• Choose the appropriate accounting classification and VAT rate.
• Wafeq will auto-match the payment with the Wio bank entry.

Frequently Asked Questions

Can I connect more than one Wio account?

Yes, you can connect multiple Wio accounts to Wafeq.

Can I make payments without a bill? 

Yes, through direct bank payments and by selecting the correct accounting ledger.

Can suppliers get notified when I pay them through Wio? 

Yes, as long as their email is saved in your Wio account.

Are Wio beneficiaries synced to Wafeq? 

Yes, Wio beneficiaries are added automatically to your Wafeq beneficiary list.

However, you can't use a Wafeq-only contact for payment unless they are first added in Wio.

🔐 For security, add beneficiaries in Wio at least 12 hours before making a payment.

Can I link Wio to an existing bank account in Wafeq?

Yes, go to "Bank Accounts"  click Edit next to the account choose "Connect with Wio".

Can I batch pay multiple bills via Wio?

Not directly, but you can prepare multiple bills for payment:

• Go to Wio under Bank Accounts Bills to Pay tab.
• Select multiple bills and click "Prepare Payments".
  
  
   
• This moves them to Payment Requests as drafts for approval.