Recording payments in Wafeq allows you to document the amounts received from your customers against their sales invoices. A payment can be made in full, partially, or applied across multiple invoices for the same customer.
The appropriate payment method depends on the actual payment scenario, such as:
Receiving the full amount at once
A prior agreement to pay the invoice in two or more installments
Settling multiple outstanding invoices with a single bulk payment
This guide walks you through the steps to record each case, and how to use the available options like manual or automatic allocation of the payment.
Recording a Payment via Customer Payments
When you receive a payment from a customer toward one or more invoices, you should use a Customer Payments to document the transaction.
To record the payment:
Go to "Sales" from the main menu
Click on "Customer Payments"
Click the arrow next to the "Record Payments" button
From the dropdown, select "Invoice Payment / Advance"
Fill out the Customer payment form as follows
Customer: Select the customer name
Paid through: Choose the bank account or cashbox receiving the payment
Amount received: Enter the payment amount (e.g., 1,000)
Date: Select the payment receipt date
Payment type: Make sure to select Invoices Payment
Paying an Invoice in Full
To pay a single invoice in full:
Click "Add unpaid invoices" to view the list of the customer's unpaid invoices
Select the invoice to be paid
Make sure the amount being paid matches the value entered in the "Amount received" field
Click "Add"
You’ll see the paid amount applied, and the Remaining amount becomes zero.
You can download the receipt as a PDF or click "Save" to finalize the entry.
Paying an Invoice Partially
Click "Add unpaid invoices and choose the invoice you want to partially pay
Make sure the "Amount received" is less than the invoice total
Click "Add"
The system will show the applied amount and the Remaining balance on the invoice.
You can then download or save the payment as needed.
Allocating a Payment Across Multiple Invoices
To split a single payment across multiple invoices:
Click "Add unpaid invoices" to see all unpaid invoices for the customer
Select the invoices you want to pay in full or partially
Click "Add"
Ensure the total applied amount equals the Amount received
If the total of the selected invoices is more than the amount received, you can partially pay some or all of them.
If the total matches, amounts will be balanced automatically. You can Review and manually adjust each payment amount
Or click "Auto Apply" to distribute the amount starting with the oldest due invoices
You may also enter payment amounts manually in the input fields next to each invoice.
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