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Ashrakat Rady

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Recent activity by Ashrakat Rady

  • Does Wafeq follow the accrual basis or the cash basis?

    Wafeq uses the accrual basis of accounting, which is the most widely adopted and recognized accounting method. What does accrual accounting mean?It means that revenues and expenses are recorded whe...

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  • What is the General Ledger Report and what is its purpose?

    The General Ledger is a core accounting report that displays all accounting transactions (journal entries) that have been recorded across the company’s accounts including assets, liabilities, incom...

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  • What is the Statement of Account Report and What Is Its Benefit?

    The Statement of Account report shows all financial transactions on a specific account such as those between you and a customer over a defined period. It includes:Issued invoices of all types: regu...

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  • How to View Customer Balances in Wafeq?

    To check the current balance for any customer (i.e., the amount they owe you), follow these steps: Steps to View the BalanceGo to “Reports” from the main menu.Select “Customer Statement of Account”...

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  • How to Submit a New Feature Request?

    You can suggest a new feature or support an existing request as follows: Click on your account name at the top of the page. Select "Request or vote on a feature." Enter the feature title and det...

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  • What is the "Switch Organization" feature?

    The "Switch Organization" feature in Wafeq allows you to move between multiple organizations (companies) using the same account without needing to log out and back in each time. When do you use the...

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  • Do invited users need to create a new account?

    Yes, when a new user is invited to Wafeq, they must create their own user account or log into their existing account using the invitation link sent via email. Invitation and Login ProcessThe invita...

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  • How can I cancel my subscription? And how long does it take to get a refund?

    Subscription Cancellation StepsClick on your company name at the top of the page.Select "Subscription" from the menu.Click "Change Subscription".Choose either:"Downgrade to Basic Free", or"Cancel S...

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  • How long does it take to activate the subscription via bank transfer or card payment?

    When paying by bank card (Visa/MasterCard):The subscription is activated instantly and automatically once the payment is successfully completed. When paying via bank transfer:Activation may take...

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  • What are Wafeq's Bank Details for Bank Transfers?

    You can renew your subscription directly from your Wafeq account by:Clicking on your organization’s name at the top of the page.Selecting "Subscription".Then choosing or changing your plan as neede...

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